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Sample Customer Service Manager Resume

Following is the Sample Customer Service Manager Resume.

Robert William
Royal Plaza,
49, Broadway, 9th floor,
Florida 14568.
Home: (444) 555-1234
rwilliam@xyz.com

CAREER OBJECTIVE

A management position in customer service or field support.

BACKGROUND SUMMARY

Dedicated, resourceful, and decisive individual. Successfully maintained multiple accounts. Demonstrated skill in working independently or with a group. Order and data entry experience. Proven ability to work under changing fast-paced priorities. Handle multiple tasks concurrently. Organized. Experience in problem resolutions.

CAREER HISTORY
1991 -Present
Capital Accounts Payable

  • Verify/process all Capital invoices for 111 Jameson Inns
  • Investigate and resolve all order/invoice discrepancies
  • Oversee purchasing of office supplies and equipment

1988-1991
BIRKENSTOCK AUTO. San Gabrielle, CA
Personal Secretary

  • Coordinated transportation of vehicles to and from locations for clients both international and domestic.
  • Organized and implemented a filing system for each client and vehicle.
  • Maintained and balanced the company's finances.

1986-1988
AT&T National Fraud Control, CA

Security Investigator

  • Guided and developed 6 supervising coaches and their teams
  • Coached production group of 120 customer service associates
  • Ensured quality and productivity standards were met or exceeded

EDUCATION
TVA High School, diploma 1986

COMPUTERS
Thorough knowledge of Microsoft Word.

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