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Sample Customer Service Resume

Following is the Sample Customer Service Manager Resume.

Robert William
Royal Plaza,
49, Broadway, 9th floor,
Florida 14568.
Home: (444) 555-1234
rwilliam@xyz.com

OBJECTIVE

A position utilizing my business management skills, sales abilities, managerial and exceptional customer service expertise.

CUSTOMER SERVICE SKILLS

  • Accurate, flexible and detail oriented.
  • Maintained confidentiality while dealing with client files.
  • Increased rapport with clients by showing sincere interest in their concerns.
  • Retail/Sales skills.
  • Ability to resolve customer concerns to the satisfaction of both parties.
  • Purchasing
  • Business Management
  • Accounts Payable

ADMINISTRATIVE SKILLS

  • Ability to delegate and work under pressure.
  • Managed and balanced daily cash flow for own business.
  • Communicate with all levels of management and personnel.
  • Effectively coordinate a variety of activities in a fast-paced environment.

EXPERIENCE :
Over 15 years of professional experience with particular expertise in:

  • MV Transportation
    Investigated and resolved international fraud telephone calls
  • EURO Auto Parts
    Detailed investigations conducted via computer research and suspect questioning
  • US Healthcare
    Responsible for account acquisition, renewal, and retention
  • Yellow Cab Company
  • Enterprise Rent-A-Car As a dealer.
  • CRY Nursing Services.

QUALIFICATIONS

  • Miami State University, Florida
  • BA in English and Government

COMPUTERS


Computer Operations Program: Lotus 1-2-3, Database III, Typing,
Word-processing (Multimate), Business Math, Speech Communication,
Introduction to Computers and English Composition.
References Available Upon Request

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